Rohit Mukherjee
Business Operations Analyst
Business Operations & Supply Chain professional with experience managing operational workflows, vendor relationships, and logistics processes across advertising and last-mile delivery environments. Proven ability to coordinate stakeholders, standardise processes, and support business objectives through structured problem-solving and operational improvements. Holds an MSc in Business Analytics & Data Science with additional experience in market-entry strategy, sustainability, and reverse logistics.
WORK EXPERIENCE
Process & Operations Lead
06/2025 - Present- Managed operations across outdoor hoarding sites, leading a team and coordinating contract-based installation crews to ensure 100% on-time campaign delivery.
- Oversaw material procurement; renegotiated contracts with 3+ printing and installation workers, achieving an 8% cost reduction without compromising quality.
- Introduced standardised workforce scheduling, checklists, and IT/vendor coordination leading to zero penalty-triggering delays.
Operations Associate
08/2023 - 11/2024- Monitored real-time shipment flow of packages per shift using internal tracking systems; proactively identified recurring delay patterns and shared findings with station leadership to support on-time dispatch improvements.
- Detected data‑vs‑reality mismatches in inventory locations by cross-referencing system records; escalated and corrected SKU placements, reducing outbound dispatch errors and improving inventory accuracy.
Process & Operations Associate
08/2021 - 08/2022- Translated day-to-day operational frustrations into clear requirements for vendors, resulting in smoother service delivery.
EDUCATION
Master’s in Business Analytics & Data Science
10/2022 - 12/2024
Bachelor of Computer Applications
07/2018 - 06/2021
SKILLS
Business Operations
Strategy & Analytics
Methodologies
Technical Skills
CERTIFICATIONS
LANGUAGES
Bengali
Native
English
Full Professional
Hindi
Fluent
German
Elementary
Confidentiality & AI Disclaimer
The projects, reports, and methodologies presented are based on real-world professional engagements. To maintain strict client confidentiality, certain financial figures, proprietary data, and sensitive operational details have been anonymized, generalized, or omitted. Furthermore, Artificial Intelligence (AI) tools were utilized to assist in the data structuring, content formatting, and development of this platform.